At 8play, we believe that gaming should always be fun, exciting, and within your control. We are fully committed to promoting responsible gaming practices for all our Filipino players — because your well-being matters more than any jackpot.
Gaming at 8play is meant to be a form of entertainment — like watching a PBA game or going to the movies. It becomes a problem when it stops being fun and starts affecting your finances, relationships, or mental health. This page is here to help you understand the risks, recognize the warning signs, and access the tools and support you need to stay in control. Whether you're a casual player in Manila, Cebu, or Davao, 8play has your back.
8play provides a full suite of player protection tools. Here's what's available to every registered player on the platform.
Set daily, weekly, or monthly deposit limits on your 8play account to keep your spending within a budget you're comfortable with. Once set, limits take effect immediately. Increasing a limit requires a 7-day cooling-off period — a deliberate safeguard to prevent impulsive decisions.
Define the maximum amount you're willing to lose over a set period. When your loss limit is reached, 8play will automatically restrict further play for that period. This tool is especially useful for players who want a hard stop to prevent chasing losses — one of the most common signs of problem gambling.
Set a maximum session duration so that 8play will remind you — or automatically log you out — when you've been playing for too long. It's easy to lose track of time when you're in the zone, so let the platform keep you grounded. Available in 30-minute increments up to 8 hours per session.
Need a short break? A cooling-off period temporarily suspends your 8play account for a defined period — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. This is a great option if you feel like you need a breather without committing to a full self-exclusion.
If you feel that gambling is becoming a serious problem, you can request a self-exclusion from 8play for a minimum of 6 months, up to 5 years, or permanently. During self-exclusion, your account is fully suspended and you will be blocked from creating new accounts. This is a firm commitment — and we honor it completely.
Enable pop-up reminders at regular intervals during your gaming session. Each reminder shows how long you've been playing and how much you've spent or won. It's a simple nudge to pause, reflect, and decide whether to continue — putting you back in the driver's seat every time.
Under Philippine gaming regulations, online casino-style gambling is strictly limited to individuals who are 21 years of age or older. This is not just a rule — it is the law, and 8play enforces it without exception.
Every new 8play account goes through a mandatory age verification process as part of our KYC (Know Your Customer) procedure. You will be required to submit a valid government-issued ID — such as a Philippine passport, SSS card, UMID, driver's license, or PhilSys national ID — before your account is fully activated.
Important: Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be withheld pending investigation, and the matter may be referred to the appropriate Philippine authorities. Providing false age information is a violation of our Terms and Conditions and may constitute fraud under Philippine law.
All submitted documents are handled in accordance with the Philippine Data Privacy Act (RA 10173). See our Privacy Policy for details.
Problem gambling can affect anyone — regardless of age, income, or background. The earlier you recognize the warning signs, the easier it is to get back in control. Ask yourself honestly: do any of the following sound familiar?
If you answered yes to two or more of the above, we strongly encourage you to use 8play's self-exclusion tools and reach out to a professional support service. You are not alone — help is available.
8play gives you the power to manage your gaming activity at every level. Here's a breakdown of the account control options available to all players.
Cap how much you can deposit daily, weekly, or monthly. Reductions apply instantly; increases require a 7-day wait.
Set a maximum loss threshold per day, week, or month. Play is automatically paused when the limit is reached.
Take a short break from 24 hours up to 6 weeks. Account access is suspended for the chosen period.
Fully suspend your account for 6 months to 5 years, or permanently. Cannot be reversed during the exclusion period.
How to activate these tools: Log in to your 8play account, navigate to Account Settings > Responsible Gaming, and select the tool you wish to activate. All changes are processed immediately. If you need assistance, contact our support team at [email protected] — plain text, not a clickable link.
The Philippine Amusement and Gaming Corporation (PAGCOR) is the primary regulatory body overseeing online gaming operations in the Philippines. PAGCOR's mandate includes ensuring that licensed operators maintain responsible gaming standards that protect Filipino players from the harms of problem gambling.
8play operates in alignment with PAGCOR's responsible gaming framework, which includes mandatory player protection tools, age verification requirements, and the promotion of responsible gaming awareness. PAGCOR's guidelines require all licensed platforms to display the official responsible gaming tagline prominently.
Gambling is addictive. Know when to stop.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Reaching out is a sign of strength, not weakness. The following organizations provide confidential support:
The official PAGCOR responsible gaming program provides resources, counseling referrals, and self-exclusion registry services for Filipino players.
The NCMH provides mental health services across the Philippines, including support for behavioral addictions. Crisis hotline: 1553 (available 24/7, plain text only).
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings available in Manila, Cebu, and Davao.
Our dedicated responsible gaming team is available 24/7. Contact us at [email protected] (plain text only) to activate any player protection tool or discuss your concerns confidentially.
If you are a parent or guardian, it is important to take steps to prevent underage individuals from accessing online gambling platforms. 8play's age verification process is robust, but parental controls at the device and network level provide an additional layer of protection.
Gaming at 8play is best when it's fun, controlled, and within your means. Set your limits, use our tools, and play with confidence knowing that 8play has your well-being at heart. Join thousands of Filipino players who enjoy the thrill of the game — the smart way.
21+ only. Gambling is addictive. Know when to stop. Play responsibly.